Order Processing
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How long does it take to ship my order?
- In-stock items typically ship within 2-4 business days.
- Most saunas are custom-made and have a lead time of 3-4 weeks before shipment.
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Can I track my order?
- Yes, you will receive a shipping confirmation email with tracking information once your order is shipped.
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What happens if I want to cancel my order?
- You can cancel your order free of charge within 24 hours of placing it.
- If you cancel after 24 hours, you may be charged a 25% restocking fee, plus shipping and return shipping costs.
Warranty Information
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Do your products come with a warranty?
- Yes, all products we carry come with a warranty from the manufacturer.
- You can find specific warranty details on the individual product pages.
Technical Support
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I have a question about using one of your products. Who can I contact?
- Our friendly customer support team is here to help! Contact us at info@biohealingplus.com with your questions.
Additional Questions
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Still have questions?
- Feel free to reach out to our customer support team at info@biohealingplus.com and we'll be happy to assist you.