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Relax & Relieve Stress 😌 100% Rest Easy Guarantee | Free Shipping Available on All Saunas
Relax & Relieve Stress 😌 100% Rest Easy Guarantee | Free Shipping Available on All Saunas

FAQ

Order Processing

  • How long does it take to ship my order?

    • In-stock items typically ship within 2-4 business days.
    • Most saunas are custom-made and have a lead time of 3-4 weeks before shipment.
  • Can I track my order?

    • Yes, you will receive a shipping confirmation email with tracking information once your order is shipped.
  • What happens if I want to cancel my order?

    • You can cancel your order free of charge within 24 hours of placing it.
    • If you cancel after 24 hours, you may be charged a 25% restocking fee, plus shipping and return shipping costs.

Warranty Information

  • Do your products come with a warranty?
    • Yes, all products we carry come with a warranty from the manufacturer.
    • You can find specific warranty details on the individual product pages.

Technical Support

  • I have a question about using one of your products. Who can I contact?
    • Our friendly customer support team is here to help! Contact us at info@biohealingplus.com with your questions.

Additional Questions

  • Still have questions?
    • Feel free to reach out to our customer support team at info@biohealingplus.com and we'll be happy to assist you.
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