Once your order has been placed and confirmed, our customer care team will contact you within 24 hours to let you know when your product is available for delivery. In the event of back orders, we'll notify you within 24 hours about how to proceed.
Most shipments are delivered standard curbside delivery unless delivery upgrade service is selected. This offer covers most items shipped by ground within the contiguous U.S.
We want you to be happy with your purchase, so we offer easy returns for damaged or defective products. If your package has arrived and isn't what it should be - you may call us at (888) 983-3050 or email us at firstname.lastname@example.org with photos, and our customer team will assist you in resolving the issue immediately.
Cancellation & Refunds:
Orders cancelled after 48 hours will incur a 20% fee (product cost), plus return shipping charges. Cancellation made within 24 hours will receive a full refund that will only be issued to the original credit card used when placing the order.
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