General Questions
Q: What is a traditional sauna?
A: A traditional sauna is a room made from softwood with a heater, either electric or wood-burning, that can reach temperatures of at least 170°F. These saunas provide various health benefits at temperatures ranging from 160-185°F. They typically offer a dry heat experience, but you can pour water over the heated rocks to create steam for a wet sauna experience.
Q: How do you take a sauna?
A: Taking a sauna involves alternating between hot sessions and cool-down periods. Cool-downs can include sitting outside, taking a cold shower, or light physical activity. Stay in the sauna for as long as comfortable, then cool down before returning for another session.
Q: What is the difference between a wet and a dry sauna?
A: A wet sauna involves pouring water over heated rocks to create steam, adding humidity to the heat. A dry sauna relies solely on the heat from the heater, resulting in a dry heat environment without added humidity.
Q: How does a traditional sauna differ from an infrared sauna?
A: A traditional sauna heats the air, which in turn heats your body, while an infrared sauna uses infrared light to directly heat your body at lower temperatures. Both offer health benefits, but the experiences are quite different.
Q: What are the health benefits of using a sauna?
A: Regular sauna use can improve circulation, reduce blood pressure, boost the immune system, relieve respiratory issues, aid in detoxification, burn calories, improve skin tone, and alleviate joint and muscle pain.
Q: Can saunas be customized?
A: Yes, saunas can be customized to suit your preferences, including size, design, and additional features. Contact us to discuss your specific requirements.
Pricing & Warranty Questions
Q: Do you price match?
A: Yes, we offer a price match guarantee. If you find a lower price for the same sauna within 10 days of your purchase, we will match it. This applies only to purchases made directly from our store.
Q: What is the warranty?
A: Our saunas come with a Limited Lifetime Warranty against manufacturing defects on the sauna room. The heater components have specific warranties: the heating elements are covered for 1 year, and other components for 5 years. Normal wear and tear are not covered.
Heater Questions
Q: Which heater should I choose for my sauna?
A: The standard heater included in our sauna kits is the KIP heater. The size of your sauna will determine the heater size. We also offer upgrade options like the FLB (digital), Wall Heater (dial), Cilindro Heater (digital), Virta (digital), and Virta Combi (digital).
Q: What's the difference between electric and wood-burning heaters?
A: Electric heaters are easy to use and standard in most sauna kits. Wood-burning heaters are suitable for larger outdoor saunas and require proper ventilation and installation.
Q: How long does it take for a sauna to heat up?
A: Typically, a sauna will reach 165°F in 30-40 minutes and 185°F in less than an hour. Some heaters offer a faster heat-up time, reaching 170°F-185°F in about 45-60 minutes.
Assembly & Logistics Questions
Q: What's included with each sauna kit?
A: Each sauna kit includes all necessary components: the sauna room, heater, stones, and a light. Additional accessories like a bucket and ladle, backrests, leg rests, magazine racks, wooden doors, sand timers, scented oils, and more are available for purchase.
Q: How difficult is it to assemble a sauna?
A: Assembly is straightforward, with pre-assembled panels and pre-drilled holes. Depending on your skill level, it can take 2-3 full days to complete the assembly. Detailed instructions are provided to guide you through the process.
Q: What are the operational costs?
A: Operational costs depend on the heater model and usage. Standard heaters typically require 30-40 amps at 240V. Premium models may require up to 60 amps. Electrical costs are similar to those of a clothes dryer or electric oven.
Q: What sort of electrical service is required?
A: Most saunas require a 240V power source. A 6kW heater typically needs a 30 amp breaker and #10 wire, while a 9kW heater needs a 40 amp breaker and #8 wire. Always consult a professional electrician for installation.
Q: What sort of ongoing maintenance is required?
A: Maintenance involves tightening bands, cleaning the interior with soap and water, and treating the exterior wood with a stain or sealant to protect it from the elements. Regular inspections of the heater are also recommended.
Outdoor & Indoor Sauna Questions
Q: Can an outdoor barrel sauna be used indoors?
A: Yes, barrel saunas designed for outdoor use can also be used indoors, as they are built to be weather-resistant.
Q: Can an indoor sauna be used outdoors?
A: Indoor saunas can be used outdoors if proper precautions are taken, such as placing them under a covered patio or using a pergola to protect them from water and snow.
Q: What lumber options are available for sauna construction?
A: You can choose from Hemlock, Rustic Western Red Cedar, and Thermally Modified Hemlock. Some models may also offer an Onyx upgrade.
Q: How do I treat the exterior of an outdoor barrel sauna?
A: Over time, the wood will weather naturally. To maintain its appearance, apply a stain or sealant. Clean the exterior regularly to remove dirt and debris.
Q: Where should I place my outdoor barrel sauna?
A: Place your sauna on a flat, stable surface such as a deck, concrete pad, gravel, or paver stones. The sauna should be supported to prevent moisture damage.
Q: Where should I place my indoor sauna?
A: Indoor saunas can be placed on almost any surface, such as concrete, tile, or laminate. Avoid placing them on carpet or hardwood flooring.